We are a dedicated team of nation builders

Ntsikelelo Business Solutions

Ntsikelelo Business Solutions was founded by Dr. Sibongile Vilakazi in 2016 after recognizing the need to be authentic as Africans and leverage our age-old African values to build sustainable businesses. Dr. Vilakazi also identified the need to document African business stories in order to learn and collaborate with other businesses and in so doing, teach the world how to solve business problems by instilling values espoused by the deep-rooted wisdom of Africans. 

We are a dedicated team of nation builders, committed to the success of our country and Africa at large. We are proudly African and devoted to supporting businesses in Africa and documenting their stories with the aim of inspiring and putting Africa in its rightful place amongst other emerging markets in the world. 

We are a team of collaborators from diverse socio and career backgrounds who collaborate to offer your business a unique and comprehensive solution. In addition, we have a team of freelance fieldworkers who are commissioned to collect field research data as per project requirements. 

Ntsikelelo Business Solutions is a level 1 BEE contributor, fully owned by a Black South African Woman.

Meet the Team

 We are a team of collaborators from diverse socio and career backgrounds who collaborate to offer your business a unique and comprehensive solution. In addition, we have a team of freelance fieldworkers who are commissioned to collect field research data as per project requirements. 

Dr. Sibongile Vilakazi

Dr. Sibongile Vilakazi

Organizational Developer and Diversity Management Specialist

Our founder is Dr Sibongile Vilakazi, a Research Psychologist with a PhD in Organizational Development and Diversity Management. She completed her PhD at Wits Business School (WBS) in 2015 and joined WBS as a faculty member in 2017 teaching on Strategy. She is currently a Deputy Programme Director for the MBA Programme. Dr. Vilakazi has rich corporate experience in customer strategy design and implementation, having recently resigned from Alexander Forbes where she was heading up Customer Experience for the Group. Prior to Alexander Forbes she worked for Nedbank Group as a Customer Insights Manager and for Nedbank Retail as a Senior Segment Manager responsible for a customer strategy design.

While at Alexander Forbes Dr Vilakazi worked closely with the CEO, Andrew Darfoor, to document the Alexander Forbes Business Turnaround Strategy implementation process as a case study. Dr. Vilakazi started her career in Social and Political Research at the Human Sciences Research Council before moving on to Market Research, working for global research agencies such as Research International and Ipsos Markinor. She is currently affiliated with Kantar Global Research as a consultant on Customer Experience Strategy and Research. A mother to a gorgeous 9 year old daughter, Sibongile is passionate about building the South Africa we deserve. A South Africa that her daughter will grow up to be proud of and thrive in as an adult woman. As such, Sibongile is involved in numerous formations and initiatives that contribute to building the country. 

Dr. Stephano Radaelli

Dr. Stephano Radaelli

Behavioral Scientist

A Master’s Degree in Psychology and a PhD candidate in Applied Psychology. He has over 15 years’ experience in Market Research

Malebo Lesejane

Malebo Lesejane

Market Researcher


Over 15 years’ experience in Qualitative Market Research. Her key strengths are in designing, facilitating, managing and reporting on research studies

Marvin Mohan

Marvin Mohan

Customer Value Proposition Design Specialist

Customer Value Proposition Design Specialist. He has over 20 years’ experience in Financial Services